LPHCA Platinum Partner
Solving empty legs with the industry, not around it.
LuxeLegs is a Platinum Partner of the Licensed Private Hire Car Association. We are working with the association and its members on one of the oldest costs in pre-booked private hire: the car that drives home with nobody in it.
The partnership
Built alongside the trade and its association.
The LPHCA represents licensed private hire operators across the UK. We joined as a Platinum Partner in September 2026 and were at the LPHCA AGM and Roadshow at the London Heathrow Marriott on 17 September, among operators, drivers and partners.
Platinum partnership brings us into member and partner meetings and gives us the chance to work with the association on joint industry initiatives. For a product built for licensed operators, that is exactly where we want to be: close to the people who run the cars, hearing what they need, and answerable to them.
The long-standing problem
Every operator knows the empty leg.
A one-way booking takes a car and a chauffeur miles from base, and the journey home runs empty. It has been part of the trade for as long as there has been a trade, and most fleets simply absorb it.
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The cost is real
Fuel, time, wear and the chauffeur's hours are all spent on the return, with no fare to cover them.
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The window is short
The leg only exists once the outbound job is booked, often with days or hours to go. That is too late and too specific for normal marketing to fill.
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Selling it can feel risky
Advertising cheap journeys in public can undercut direct work and unsettle client relationships, so the seat usually goes unsold.
How we will work together
Listen first, then build what the trade asks for.
This is not a sales exercise. We want to be able to say, with conviction, that LuxeLegs was built alongside the industry and its professional association.
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1
Hear from members
We plan to run empty legs round tables with LPHCA members, online and at roadshows across the UK, to hear how the problem looks from each fleet and region and what a proper answer would need.
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2
Address the concerns
Operators will have questions about pricing, clients and brand. We want those on the table early, so the product answers them rather than working around them.
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3
Keep operators in control
On LuxeLegs the operator sets the floor and the price, the client stays theirs, and they only pay when a leg actually sells.
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4
Share what we learn
We will report back to members on what we hear and what we change, through the channels the LPHCA offers its partners.
The LPHCA Platinum Partner logo is used as part of our partnership with the Licensed Private Hire Car Association. The LPHCA does not endorse individual bookings made through LuxeLegs.
For LPHCA members
Tell us what empty legs cost your fleet.
Register your interest in a round table or a roadshow near you, or list your first leg and see how it works for yourself.